Privacy Policy and Data Use Statement

Get to know how we protect your privacy and handle your personal information online.

Our Approach to Your Privacy

Your privacy matters to us. We want you to feel secure and informed about how your personal information is handled as you use rovanaezyro.com. We collect and use only necessary data to deliver and improve our services.

This Privacy Policy explains what data we collect, how we use it, your rights, and the safeguards we have in place. Our practices meet requirements under Australian privacy law and GDPR where applicable.

What Data We Collect & How

We collect personal data you give us directly and certain data automatically, helping us deliver, personalize, and maintain our website and services securely.

Data You Provide to Us

  • Contact details including your name and email address.
  • Details entered through forms, such as inquiry or feedback forms.
  • Information you upload or share via our website.
  • Subscription preferences and communication choices.
  • Any correspondence you have with our support team.

Data Collected Automatically

  • Device and browser information when you visit our site.
  • IP address, geolocation data, and session duration.
  • Site usage statistics and analytics.
  • Technical logs for website performance and error detection.
  • Cookies and similar technologies that support core site functions.

How We Use Your Data

We use collected data to deliver services, communicate with you, enhance user experience, ensure security, and comply with legal requirements.

  • Operating and improving our website services.
  • Managing user accounts and preferences.
  • Providing you with requested information or services.
  • Sending important updates and relevant communications.
  • Analyzing site performance and usage trends.
  • Detecting and preventing misuse or fraud.
  • Complying with applicable laws and regulations.

Your Data Matters: We are committed to handling your information with care, using technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse at all times.

Sharing and Disclosure of Data

We only share your personal data when essential for providing our services, fulfilling legal obligations, or improving site features and security.

Third-Party Service Partners

Service providers help us with website hosting, security, analytics, and communication systems. We select partners who uphold strong privacy standards and limit data access as required.

Legal and Compliance Obligations

We may disclose information when required to comply with law or enforce our terms.

Aggregated & Anonymous Data

Statistics and analytics data are anonymized before sharing or reporting.

Your Rights & Choices

Australian and European users have specific privacy rights. You can request access, correction, deletion, limit processing, or data portability at any time. Contact us regarding your rights.

  • Request a copy of the personal data we hold.
  • Ask us to correct inaccurate information.
  • Request removal of your data from our systems.
  • Receive your data in a structured format.
  • Object to certain processing or marketing uses.
  • Limit how we use some types of your data.

To exercise your privacy rights, email or contact our support. We respond promptly and respect your requests within legal limits.

How We Safeguard Data

We follow strict security practices to protect your information. Industry-accepted technologies help reduce unauthorized risks online and offline.

Technical Protections in Use

  • SSL/TLS encryption secures data transmissions.
  • Firewalls and anti-malware systems guard systems.
  • Regular software updates and vulnerability checks.
  • Access controls and secure backups for data protection.

Organizational Safeguards

  • Staff receive privacy and security training.
  • Data handling procedures reviewed for compliance.
  • Limited access to sensitive data for staff only.
  • Incident management plans are in place.

How Long We Keep Data

We only retain personal data as long as needed for operations, legal, and service purposes, then securely delete or anonymize it.

  • Stored as long as your account is active.
  • Kept for support and reporting needs only.
  • Retained for a reasonable time for support.
  • Held as needed for transactions and records.
  • Processed only while you are subscribed.

Retention periods are reviewed regularly for compliance.

Data Transfer Outside Australia

Partnering with global service providers may require securely transferring data abroad. We use safeguards for transfers outside local jurisdictions.

  • Standard contractual clauses for data transfers.
  • Service providers must meet privacy standards.
  • Your data rights remain protected during transfer.
  • Review of international privacy agreements and adequacy.

Cookies and Tracking Technologies

Cookies and similar technologies support basic site functions, analytics, and preferences. Manage your settings anytime through your browser.

Types of Cookies Used

  • Enable site functionality and preferences.
  • Help improve website performance analytics.
  • Customize user experience and content.
  • Remember settings and provide convenience.

You can change cookie preferences through your browser controls.

Policy Updates & Amendments

We may update this policy to reflect changes in law or services. You’ll always find the latest version here, with key updates highlighted.

  • Website notifications of major changes.
  • Email updates if policy changes impact your account.
  • Banner messages on significant updates.
  • Date-stamped version tracking for transparency.

Check here or contact support for questions on changes.

How to Contact Us

For privacy queries, concerns, or to exercise your rights, use the contacts below.

rovanaezyro

255 Broadway, Glebe, NSW 2007 Australia

Phone: +61 3 6615 7005

Email: content@rovanaezyro.com

This privacy policy was last updated November 17, 2025.

Policy effective as of November 17, 2025.